Contact Information​

The Planet Dance Customer Service team are dedicated to providing customer service excellence. We greatly value your custom and whether processing your orders or dealing with a product enquiry, we assure you of our commitment to customer satisfaction. And that dedication starts with making it as easy and as convenient as possible to contact us.

The Planet Dance Contact Centre is set up to offer a range of communication methods to suit you. Whether by Email, Telephone or Letter, all our Planet Dance advisors have extensive knowledge of our product ranges and as keen dance enthusiasts, fully understand your needs. And don't forget our Yorkshire Showroom. As one of the largest dancewear showrooms in the UK, it is an absolute treat.

By Email:

As Planet Dance is a web based company, most of our customer correspondence is via Email. Responses to your enquiries will be made during our Contact Centre opening hours of Tuesday - Saturday 10am - 5pm where in the majority of cases our reponse times are within a few hours.

In addition to answering your enquries, we greatly welcome your feedback. Whether it be a suggestion on how we can improve the Planet Dance website, or dancewear products you would like to see within our collection, we value and listen to all your comments, in order to continually enhance your shopping experience with us.

By Phone:

Sales Line: 01924 471340

At Planet Dance, we understand that sometimes its easier 'just to talk', and as such, we offer a sales telephone service that is open Tuesday to Saturday, from 10am to 5pm.

By Post:

Not often used these days, but if you would prefer to contact us by post, you can do so at the address below.

Planet Dance, Middle Mill, Carlinghow Mills, 501 Bradford Road, Batley, West Yorkshire, WF17 8LL

Our Showroom:

Call in and see us at our fabulous showroom. As one of the largest dancewear showrooms in the UK, it's an absolute treat. Based on the Yorkshire Mill Mile at Carlinghow Mills, our opening hours are as follows:

In order to control footfall in our showroom, to ensure our customers are safe and have an enjoyable shopping experience, all visits to our showroom are now by appointment only.  Please visit our store appointments page to book your slot.  You can also book pointe shoe fittings and collection of your Click & Collect orders via this link too. 
Click Here to Book your Visit
 

From M62
Take junction 27 for Birstall Retail Park. Continue straight on the A62. Travel 1.3 miles down to the second main crossroads with the Greyhound Pub opposite. Turn left onto A652 Bradford Road heading towards Batley/Dewsbury. Turn right opposite the blue Arc car wash in to the Carlinghow Mill Complex.

From M1
Take junction 40 and follow signs to Dewsbury. For the rest of the Yorkshire Mill Mile, follow the A638 Wakefield Road until you see signs for A652 towards Batley. Turn right at traffic lights onto A652 heading towards Batley. Go straight on past 'The Mill' at Batley on your right and Tesco's on your left. Turn left opposite the blue Arc car wash in to the Carlinghow Mills Complex.

Carlinghow Mills Complex
Having turned into the complex, opposite the blue Arc car wash, follow the road as it goes up a small incline and bends to the left. You will see Middle Mill in front of you to your left. There is free parking adjacent to the mill. Enter the mill by the rear door.