Coronovirus Update
The Coronavirus crisis is changing rapidly, so we wanted to update you on the additional actions we are taking to help keep our customers and colleagues as safe as possible, and to support our dance communities the best we can.

In Store Services

In response to the latest social distancing recommendations and to keep our staff and customers safe, we have made the decision to temporarily close our showroom.  We will continue to closely monitor the situation and will look forward to welcoming you back  just as soon as it is safe and responsible to do so.  In the meantime, our online store continues to operate as usual.

Online Services
Our online services through our website are robust and are working as normal.  Our large premises enable our team to remain working on site by locating them in separate areas on the premises, to maintain our usual customer service levels.
  • Our telephone lines remain open as usual to answer your queries and process telephone orders.
  • You can also contact us by email as usual and our response times remain the same.
  • We continue to receive deliveries as usual and our delivery times are currently unaffected.
  • Our enhanced delivery options, such as 24 hour, Saturday and Sunday deliveries are operating as normal and you can upgrade to these services via telephone.  As usual, we would recommend that you contact us for the latest availability and delivery information, should your order be urgent.
Click and collect
Our Click and Collect service has been temporarily suspended, whilst our showroom is closed.

Keeping you informed
We’ll continue to monitor the situation closely, reviewing developments and the latest advice, and inform you of any additional steps we need to take, as we continue to provide you with the very best levels of service, whilst keeping our staff and customers safe. 

You can be assured of our absolute commitment to our staff and dance community in these challenging times and we will do whatever it takes to get through this crisis together.

Thank you once again for your ongoing support.
Planet Dance.